Hard to believe it’s been two years since I’ve posted anything. Not that there hasn’t been things going on… So once again, I come back to this and avow that I will do more, post more, cover more, and 3 years from now, I’ll post again. For now though, my latest hobby.
I’ve always had an interest in photography, that interest was only spiked by the appearance of a pileated woodpecker.
I’m in a bit of a mood, which was not helped any with my recent experience with AT&T’s support.
Note to self: Do not attempt to contact support when you’re “in a mood “.
Additional note to everyone that has ever contacted support: Nine times out of ten, support is dealing with someone “in a mood“, it’s a tough job. Please try to remember that. That doesn’t mean that bad support can be dismissed, just try to imagine you’re in their shoes. I’ve been there, done that, I will flip burgers before going back to phone support for an ISP – just sayin’
You see, I have a micro cell that was given to me by a friend since they were unable to use it. I’ve had it for a bit, and recently decided to dig it out and see if it could improve phone usage in the house. For the most part I have a marginally useful signal while my wife and son have marginal or no signal. I go to set up the micro cell and, of course, get prompted to agree to some long users agreement and some statement about buying an unlimited calling for the micro cell. I decided the best course of action was to call support (that’s why they’re available right?)and ask a simple question:
Just a short background and two images… We received new IDs for work yesterday. In order to pick them up, we went over to the Tech Depot. While waiting for the IDs to be printed, I was looking at the laptops and noticed the first image, which I captured with my phone. This morning, I received a text from one of the techs with a picture from the same laptop. Keep it classy Windows! Nice to know you give more than 100% on your updates!
